Gartner Magic Quadrant 2024 Crm 2024. Customer experience and crm implementation services remain in high demand, fueled by digital business transformation. Consolidation of customer service functionality is redefining the crm cec.

In the 2024 magic quadrant™ for customer data platforms, gartner evaluated 18 different customer data platform vendors. Recently released the 2024 version of its magic quadrant for sales force automation platforms.